Employee Dashboard

This page provides all the information you may need to understand and navigate your Triad Health Benefits Program. Bookmark this page so you can easily find what you need.

Manage Your Benefits

and Print Your ID cards

Member Portal

Access your benefits
Print your ID cards
Check claim status
Check eligibility
General Information

Customer Service

For questions not answered in your Member Portal, email Securus Customer Service at CustomerService@securusbenefits.com

 

Member Advocates

Email Advocates@SecurusBenefits.com for:
Claim dispute
RBP billing issues
Balance bill
Provider negotiations

Find a Provider

You can find providers and facilities on the Cigna or MultiPlan website, depending on which program your employer is offering. Follow the step-by-step navigation or view the video to guide you.

Cigna Providers

  1. Click the Cigna Provider Directory button below. It will open in a separate window.
  2. Select "Employer or School"
  3. Enter your address or zip code, select how you'd like to search
  4. Select "Continue as Guest"
  5. Select "PPO Network"

MultiPlan Providers

  1. Click the MultiPlan Provider Directory button below. It will open in a separate window.
  2. Under Choose a Network, select "Practitioner & Ancillary"
  3. Enter your facility/practitioner and zip code
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Prescription Drug Benefits

Your prescription drug coverage is through DisclosedRX, a fiduciary PBM with 100% pass-through drug pricing. They serve you, with no outside interests. Use the links below to check what medications are in their formulary, and the 70,000+ pharmacies in their network.

Member Assistance: 800-589-3340 or info@disclosedrx.com

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Formulary

See what medications are included in your pharmacy benefits.

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Pharmacy Locator

Find DisclosedRX network pharmacies near you.

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Member Portal

You can manage your pharmacy benefits here.